AIOS + Shopify
SCALE YOUR STORE WITHOUT HIRING
Deploy digital workers that manage orders, customers, and support across your Shopify storefront—24/7. Capture more revenue, cut routine workload, and deliver a consistent experience at every step.
Shopify
600+ app connections
GDPR-ready
Human-in-the-loop
WHAT YOU CAN DO WITH AIOS FOR SHOP
AIOS (the AI Operating System) connects to your Shopify store and coordinates a team of digital workers—Analyst, Support, Sales, and Task Agents. They answer customer questions, recover abandoned baskets, process returns, update your CRM, and follow up automatically—so your team can focus on growth, not admin.
- Increase revenue with abandoned basket recovery and post-purchase upsell
- Reduce costs by automating WISMO (“where is my order?”) and returns
- Improve CSAT with instant, accurate answers across chat, email, and voice
- Keep data clean with automatic CRM and helpdesk updates
POPULAR WORKFLOWS
Abandoned Basket Reactivation
Identify baskets with high purchase intent and trigger personalised emails/SMS to recover the sale.
Order Status & WISMO Automation
Answer “Where is my order?” queries via chat, email, or voice using live carrier data.
Returns & Exchanges Triage
Authorise simple returns automatically; escalate edge cases with full context to your team
Post-Purchase Upsell & Review Requests
Segment customers by product and timing; send smart follow-ups that drive repeat purchase and reviews.
Failed Payment / Dunning Recovery
Detect failed payments and trigger a compliant recovery sequence with human hand-off when needed.
VIP Service & Back-in-Stock Alerts
Prioritise high-value customers; notify on restocks and recommend alternatives.
HOW IT WORKS
Step 1
Connect
Authorise AIOS with your Shopify store. Choose what data to read/write (orders, customers, products, fulfilment).
Step 2
Deploy your first agent
Start with a Standard Agent (e.g., Support or Reactivation). Define guardrails and approval thresholds.
Step 3
Scale intelligently
Add advanced capabilities: multi-channel orchestration, analytics, and human-in-the-loop approval for high-value actions.
Prefer to validate first? Use the AIOS Pilot to prove value on one clean use case before full rollout.
AIOS AGENT TEAMS CAN
Recover high-intent baskets
If value > £X and repeat visitor → send 2-step recovery with product Q&A on reply.
Automate WISMO
detect order number in chat/email → fetch carrier status → respond → log in helpdesk.
Smart returns
within window + product class allowed → auto-approve → generate label → update inventory note.
Post-purchase cross-sell
7–10 days after delivery → recommend complementary items → apply loyalty rules.
Subscription save
churn signal detected → offer plan swap or skip → escalate to human if risk tier = high.
Review boost
delivered + NPS ≥ 8 → request review with deep link → feed to UGC widget.
FOR YOUR TEAM
REVENUE
Abandoned basket recovery, dunning, cross-sell, reactivation of lapsed customers.
CAPACITY
Automate FAQs, returns, exchanges, address changes, and shipment updates—across channels.
EXPERIENCE
Consistent tone and accurate answers 24/7, with seamless hand-off to humans for edge cases.
DATA, PRIVACY & CONTROL
- Granular permissions:
choose read/write scopes by object (orders, customers, products). - Human-in-the-loop:
set approval thresholds for refunds, discounts, and order edits. - Audit trail:
every action, message, and update is logged with timestamps. - Data residency:
configurable per compliance needs; data minimisation by default.
WHAT YOU’LL NEED
A Shopify store
(Basic or above)
Access to fulfilment/shipping data (carrier or 3PL) for WISMO automation
Optional: CRM/helpdesk connection (e.g., HubSpot, Salesforce, Zendesk) for 360° updates
Time to value
Connect &
configure
~30–60
MINUTES
First Standard
Agent live
1–2
WEEKS (TYPICAL)
Add advanced
orchestration
ITERATIVE
BASED ON RESULTS
