Awards our customers won with AI workers on their systems
Every award on this page went to the customer, not to us. They set the standard for the work. We put the workers on their phones, emails and existing systems and kept them running.
On this page
Hales Group
Innovation in Home Care Technology
Hales Homecare runs branches across the UK where coordinators used to check rosters and chase gaps by hand, including out of hours. An AI worker now monitors rostering on the same screens the coordinators use and flags what needs a human. The judges recognised the result as the sector's technology innovation of the year.
- Action worker running on Hales Group's existing rostering system, no rip and replace
- Deployed and managed by Implement AI, with a daily report of everything it did
- Hales Homecare also took home Leader of the Future - Home Care, won by Molly Johnson, Registered Manager
"Huge credit goes to Mason Barendrecht and the teams who have worked tirelessly to challenge traditional ways of working, embrace new technology, and ensure innovation genuinely improves outcomes for the people we support and the colleagues who deliver that care."
Nicola Mewse FIRPHales Group Ltd
Virtuzone
Best AI-Powered Corporate Services Provider
Virtuzone has formed companies for 80,000+ customers in the UAE since 2009. Every one starts with the same questions on licences, visas and bank accounts, asked by email, phone and chat at all hours. AI workers deployed with Implement AI now answer those enquiries and move each application through the steps that used to wait on a consultant.
- Interactive worker answering first-touch enquiries across email and chat
- Action worker moving applications through Virtuzone's existing systems
- Deployed and managed by Implement AI, with a daily report of everything the workers did
"Our consultants spend their time on the conversations that need a person. The AI workers handle the rest, and the daily report shows us exactly what they did."
Paul BrysonVirtuzone
Virtuzone is part of the Ascentium Group.
Each one got a worker live, not a pilot
A home care provider in the UK and a company formation specialist in Dubai have little in common on paper. The way their deployments ran was the same.
Diagnosis before deployment
We connected to their phones, emails and systems first and showed them where the team could not keep up. The worker was built for that gap, not for a demo.
One gap, one worker
Hales started with rostering oversight. Virtuzone started with first-touch enquiries. A single agent is live in around 4 weeks, on the systems the team already uses.
We deploy, manage and improve it
Nothing changed for their teams. Each worker sends a daily morning report of everything it did, data is UK hosted and is never used to train models.
Find the gap your team cannot keep up with
Grow your workforce. Not your payroll. A diagnostic call shows you where the work is piling up and which worker to deploy first.
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